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About

Anjeza Kelmendi

Senior HR Leader · Executive Recruitment & Talent Strategy · People & Organizational Development

Senior HR leader with 20+ years of progressive experience in recruitment, talent acquisition, and onboarding, complemented by expertise in HR strategy, workforce planning, policy advisory, and learning governance in multinational, matrix-structured organizations.

20+
Years HR Leadership
5,000
Employees · 7 Countries
4,500
Training Hours / Year
60%
Turnover Reduction
Scroll for full CV
Career

Professional Experience

Jul 2020 — Present
Founder & Principal HR Consultant
Human Capital Impact · Tirana, Albania
Delivering tailored recruitment, talent acquisition, and onboarding solutions for Albanian and international clients. Designing leadership pipelines, competency frameworks, and management capability programs. Serving as strategic HR advisor to executive leadership teams.
Key impact: Implemented performance management and reward frameworks improving accountability and market competitiveness. Delivered multi-stakeholder talent programs aligned with organizational strategy.
Feb 2025 — Present
Lecturer — Human Resource Management
Tirana Business University · Part-time
Delivering HR courses bridging theory and practice, sharing strategic HR insights with future professionals.
Feb 2024 — Jul 2024
Executive Talent Acquisition Manager
Imploy Group Inc. · Toronto, Canada · Freelance
Led executive recruitment strategy for C-level and senior leadership roles across North America. Partnered with leadership teams to assess talent needs, build pipelines, and optimize recruitment processes.
Key impact: Successfully recruited C-level executives aligned with client strategy and culture. Streamlined recruitment processes increasing efficiency and quality of candidates.
Sep 2015 — Sep 2019
Group HR Director
Balfin Group · Tirana, Albania
Led HR strategy across 30 companies in 7 countries (5,000 employees). Directed a team of HR experts, designed and implemented performance management systems, compensation structures, and HR policies. Launched HR transformation initiatives including process optimization and digital tools.
Key impact: Developed the Group's first compensation structure and succession plan. Enhanced talent acquisition efficiency, increasing qualified candidates flow by 30%. Established Executive Training Academy delivering 4,500 hours of annual training.
2010 — 2015
Business Sector Manager
Intesa Sanpaolo Bank & ProCredit Bank · Albania
Directed multi-branch teams, business strategy, and client growth initiatives, demonstrating operational leadership and commercial acumen.
Mar 2007 — Mar 2010
HR Director
ProCredit Bank · Albania
Led HR strategy, talent management, and organizational development across multiple branches. Designed and implemented succession planning, performance evaluation systems, and leadership programs.
Key impact: Reduced staff turnover from 20% to 8% within one year. Implemented leadership programs improving effectiveness scores by 30%.
Jan 2002 — Feb 2007
Human Resources & Finance Manager
Jehona Union · Albania
Built HR and financial capacities, implemented HR policies, and led organizational development initiatives.
Credentials

Education & Certifications

Education

Master of Business Administration
University of Tirana & University of Nebraska-Lincoln
2001 — 2003
Double Major in Business Administration & Marketing
University of Tirana
Human Resources Management Diploma
Alison, Ireland · CPD Accredited · Grade: 94%
2024

Certifications

  • HR Analytics — Harnessing HR Data for Organizational Success (Alison, 2025)
  • Talent Identification & Development
  • SAP HCM
  • Process Management
  • Advanced Middle Management
  • How to Design with Canva (Alison, 2024)
Affiliations

Organizations & Languages

Organizations

Executive Committee Member — Labor & Ethics
American Chamber of Commerce Albania · Jun 2025 — Present
Leadership Forum Team Member
Lincoln Centers of Albania · May 2021 — Present
Leadership & OD Consultant
Lincoln Centers of Albania · Jul 2020 — Present

Languages

AlbanianNative
EnglishProficient
ItalianIndependent